This Privacy Policy describes how Command Talent Group (“CTG,” “we,” “us”) collects, uses, and shares personal information when you use the website at commandtalentgroup.com or submit information to our recruiting and placement services. Your use of the site is also governed by our Terms of Service.
Information We Collect
We collect the following categories of personal information:
- Candidate information you submit through contact forms or applications: name, email, phone number, branch of service, rank/grade at separation, separation date, career goals, resume content, comments, and similar military-to-civilian career details.
- Employer information you submit when requesting talent: company name, contact name, business email, phone, hiring needs, role descriptions, and timeline.
- Automatically collected technical data: IP address, user agent, referrer, pages viewed, and timestamps, gathered for security and basic site analytics.
- Communications you send to us by email or through the website, and our replies.
How We Use Your Information
We use personal information to:
- Match candidates with employer partners and prepare introductions.
- Provide coaching, resume review, interview prep, and other placement-related services.
- Respond to inquiries and follow up on applications or hiring requests.
- Operate, secure, and improve the website and our recruiting workflow.
- Send transactional emails (e.g., auto-replies confirming we received your inquiry).
- Comply with legal obligations and enforce our Terms of Service.
How We Share Your Information
We share personal information only in the following ways:
- With prospective employers, when you have applied as a candidate and we are introducing you for a specific role or pipeline. We share the professional information necessary for that introduction (e.g., name, military background summary, resume).
- With service providers who operate the website and our communications on our behalf, including our hosting provider (Vercel), our transactional email provider (Resend), and our analytics provider (Ahrefs Web Analytics, cookie-free).
- When required by law, such as in response to a valid subpoena, court order, or government request, or to protect the rights, safety, and property of CTG, our users, or others.
- In connection with a business transfer, such as a merger, acquisition, or sale of assets, in which case information may be transferred subject to this Policy.
We do not sell personal information.
Cookies And Tracking
The website uses Ahrefs Web Analytics, which is cookie-free and does not track individuals across other websites. Our hosting and email providers may set strictly necessary cookies or store short-lived session identifiers required for the site to function. We do not use cross-site advertising trackers.
Data Retention
We retain personal information for as long as needed to provide recruiting services, follow up on placements, satisfy legal or recordkeeping obligations, and resolve disputes. Candidate records may be retained beyond a placement so we can support your next transition. You may ask us to delete your information at any time as described below.
Your Choices And Rights
Depending on where you live, you may have the following rights with respect to your personal information:
- Request access to the personal information we hold about you.
- Request that we correct inaccurate or incomplete information.
- Request that we delete your personal information.
- Withdraw consent or ask us to stop using your information for recruiting introductions.
- Opt out of non-transactional emails (transactional emails such as application confirmations may continue).
To exercise any of these rights, email inquiries@commandtalentgroup.com. We will respond within a reasonable timeframe and may need to verify your identity before acting on a request.
Security
We use reasonable administrative, technical, and physical safeguards to protect personal information. No method of electronic transmission or storage is completely secure, so we cannot guarantee absolute security. Use the website at your own discretion and avoid sending highly sensitive information you would not want disclosed.
Children’s Privacy
The website and our services are intended for adults. We do not knowingly collect personal information from individuals under 16 years of age. If you believe a minor has submitted information to us, contact us and we will delete it.
Changes To This Policy
We may update this Privacy Policy from time to time. The updated version will be posted on this page with a revised effective date. Material changes will be communicated through the website or by email where appropriate.
How To Contact Us
Questions about this Privacy Policy or our handling of personal information can be sent to inquiries@commandtalentgroup.com or by mail to Command Talent Group, Kerrville, Texas.